Contact information

Connect with GoldiQ

Whether you are inquiring about a custom order, checking shipping status, or interested in wholesale opportunities, our team at Prime Jewelry Co. is here to assist you globally.

📞 Customer Support

For product inquiries, order assistance, and general questions.

  • Email: info@thegoldiq.com
  • Phone / WhatsApp: +91 97143-42554
  • Response Time: We aim to respond to all international inquiries within 24 business hours.

🏢 Corporate Headquarters

GoldiQ is a brand owned and operated by PRIME JEWELRY CO.

Registered Office Address:

C1/C2 - 504, 5th Floor,

Pragati Empire IT Park,

Near AR Mall, Mota Varachha,

Surat - 394101 (Gujarat), India.

Business Hours (Standard Time - IST):

  • Mon - Fri: 10:00 AM – 7:00 PM
  • Saturday: 10:00 AM – 5:00 PM
  • Sunday: Closed

⚖️ Legal & Trade Information

Provided for international trade compliance and transparency.

  • Legal Entity Name: Prime Jewelry Co.
  • Brand Name: GoldiQ
  • Founder & CEO: Sandip Bhatiya
  • Import Export Code (IEC): 5216508180 (Authorized for Global Trade)
  • GSTIN (Tax ID): 24CBHPB4611E3ZA

🌍 International Compliance (EU/USA/UK)

  • For EU Customers: This information is provided in compliance with the EU E-Commerce Directive. Prime Jewelry Co. acts as the legal exporter of record for all GoldiQ shipments.
  • Export Policy: We ship globally and ensure all products meet international hallmark and quality standards.