Frequently asked questions
Do you offer custom jewelry?
Absolutely! At GoldiQ, we specialize in custom engagement rings, wedding bands, and fine jewelry. Share your vision and we’ll bring it to life.
Can I resize my ring after purchase?
Yes, we provide one complimentary resizing within 30 days of purchase. Additional resizing may incur a small fee.
How long does it take to receive my order?
Custom-made jewelry usually takes 10–15 business days to complete. Ready-to-ship items are dispatched within 2–3 days.
Do you ship internationally?
Yes, we ship worldwide. Shipping charges, taxes, and customs duties may vary by country.
How do I care for my GoldiQ jewelry?
Store it in a soft pouch, avoid harsh chemicals, and clean it regularly with a mild soap solution. You can also bring it in for a professional cleaning.